Support
Need help with one of our apps? You'll find answers to common questions below, or you can contact us directly.
Frequently Asked Questions
How do I delete my account?
You can delete your account from within the app under Settings > Account > Delete Account. Alternatively, send an email to support@kowanzmedia.com and we will process your request within 30 days.
How do I report a bug?
Please email us at support@kowanzmedia.com with a description of the issue, the device you're using, and your operating system version. Screenshots are helpful!
How do I cancel my subscription?
Subscriptions are managed through your device's app store. On iOS, go to Settings > Your Name > Subscriptions. On Android, open the Google Play Store > Menu > Subscriptions. Refund requests should be directed to the respective app store.
How do I request my personal data?
You can request a copy of your data by emailing privacy@kowanzmedia.com. Please see our Privacy Policy for full details on your data rights.
Get in Touch
For support inquiries related to any app published by Kowanz Media, please reach out to us via email. We're here to help.